Dell… really? You’ve got to be kidding me!

I’m sure many of you have by now heard that Dell finally had to fess up that they shipped about 12 million faulty Optiplex desktops to businesses between 2003-2005. There were faulty capacitors, and many other motherboard components in those PCs. They new about it all along and even instructed their CS reps not to acknowledge any widespread issues (which there were hundreds of thousands) and shoot down any talk of it. Some of their enterprise customers were WalMart, University of Texas, Well Fargo, The Mayo Clinic, and many other small businesses. They actually had the nerve to tell customers that they were stressing the machines with too much work leading them to up selling more expensive machines.

After repairing PCs and Laptops throughout the years, I’ve learned that I will not buy a Dell or HP laptop for the simple fact that their quality has declined since 2004. HP laptops have been known to overheat since 2006 and Dell laptops are made of shoddy materials. I must say that Dell’s Latitude Business Line of laptops aren’t so bad, but I’ll go the route of Lenovo, Acer, and even ASUS for laptops these days.

Next time you buy a PC from Dell, make sure you add the extra warranty protection. I know it might offset the great price of the PC but you will sleep easy knowing that they will replace anything that goes wrong with it.